Quality Assurance Policy
Objectives
· To be the preferred system solutions provider to the electricity supply industry.
· To design, produce and market products that meet national, international standards and customers specifications to full customer’s satisfaction.
· To supply customers with the best-fitting, best-in-class solutions that meet all quality and customer support requirements at competitive prices.
· To preserve the company’s commitment to customer satisfaction by creating a work environment that rewards, satisfies and challenges the company’s employees.
Principles
· VRT considers high quality products and services essential to the achievement of its objectives.
· Responsibility for quality is shared by all company employees.
Company management leads the implementation of quality policy through the following principles and activities:
· Responsiveness to customer demands, requirements and expectations ensuring their continued satisfaction
· A commitment to quality and excellence is an essential part of our company culture
· Implementation of ongoing improvement processes
· Prevention of defects, rather than the detection and correction of faults
· Delegation of authority and responsibilityPromotion of teamwork
· Definition of quality goals, criteria and rewards
· Using quality as a catalyst to reduce costs
FOR MORE INFORMATION
Customer Support
Tel: +972 3 548 4858
Fax: +972 3 548 4902
E-mail: transformers@vrtpower.com
17 Haneviim St
Industrial Zone P.O.B.
1176 Ramat Ha’Sharon
47111 Israel