Quality Assurance Policy

Objectives
·         To be the preferred system solutions provider to the electricity supply industry.

·         To design, produce and market products that meet national, international standards and customers specifications to full customer’s satisfaction.

·         To supply customers with the best-fitting, best-in-class solutions that meet all quality and customer support requirements at competitive prices.

·         To preserve the company’s commitment to customer satisfaction by creating a work environment that rewards, satisfies and challenges the company’s employees.
Principles
·         VRT considers high quality products and services essential to the achievement of its objectives.

·         Responsibility for quality is shared by all company employees.

Company management leads the implementation of quality policy through the following principles and activities:

·         Responsiveness to customer demands, requirements and expectations ensuring their continued satisfaction

·         A commitment to quality and excellence is an essential part of our company culture

·         Implementation of ongoing improvement processes

·         Prevention of defects, rather than the detection and correction of faults

·         Delegation of authority and responsibilityPromotion of teamwork

·         Definition of quality goals, criteria and rewards

·         Using quality as a catalyst to reduce costs